Today’s consumer demands convenience. Historically, that has translated well for online businesses. Podium addresses this need for businesses with a local presence by providing an interaction platform that connects to all major messaging channels and enables users to easily manage all inbound and outbound communications. As a result of growing preference for convenient communication, your dealers are connecting with customers on their terms, and through the channels they prefer.
Podium supports thousands of dealerships on our interaction platform today. These dealerships leverage our technology to assist with:
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MESSENGER
- Bring all of your channels into one centralized inbox, including SMS text messages and Facebook Messenger.
- All customer conversations are saved to a central database.
- Improve business efficiency through faster customer communications.
WEBCHAT
- Take the conversation offline by responding to your website visitors via text, from there you get the flexibility you both need to keep the conversation going.
- Quickly capture leads by saving your visitor’s name and phone number the second they send a message on your site.
- Your customers want to text you. Chat with them on their preferred channel.
