Transforming the way dealers communicate and transact with customers.
Transforming the way dealers connect with their customers CarNow’s MessageNow is a live-engagement communication and transaction platform that delivers a white-glove concierge experience to your digital customers. We elevate our industry leading integrations, combined with our intelligent content management solution, to deliver the right information to your customers on the spot that leads to sales, service and profitability.
Connected with your inventory provider, MessageNow delivers your inventory in an easy to use environment so agents and customers can have a conversation about live inventory.
Through integrations with key OEM data, MessageNow gives agents the power to share detail about your vehicles that is unmatched in the industry.
MessageNow takes it a step further by allowing agents to compare multiple models at the same time. MessageNow will trim match all models so you deliver the right information to your customers.
Integrated with both OEM and dealership video feeds, MessageNow empowers agents to share relevant vehicle, product, and how-to videos with consumers providing a much richer conversation.
Receive real-time escalation alerts for qualified in-the-moment opportunities to keep your live leads live. Agents activate a “Digital TO” to alert and empower your managers to review and enter the conversation at the right moment, from any device, anywhere.
Connect with your customers how they want to talk. With Click to Text activated, your customers can use their local SMS client to engage with your store. You can also SMS enable any of your current phone numbers and even integrate it into your Google AdWords campaigns.
Link your dealership’s Facebook page with MessageNow to send inventory and resources, manage customer inquiries, and send all Facebook leads directly to your CRM.
Our CarNow agents are fully trained to utilize your own online service scheduling tools and programs to directly schedule service appointments with your customers. This helps prevent over scheduling and wait times and gives confidence that nothing is falling through the cracks as confirmation numbers are provided directly to clientele.