The Real-Time Messaging™ platform combines CarNow’s best online engagement chat tools with a suite of conversational commerce calls to action that delivers a higher volume of qualified shoppers and helps dealers meet the specific needs of customers.
Your selling agents can capitalize on qualified, in-the-moment prospects by activating a notification that prompts and prepares a manager to enter the conversation at just the right moment – anytime, anywhere, and on any device.
Using natural language responses, move clients through critical steps including scheduling a test drive, valuing their trade, pre-qualifying for credit, and getting an e-price.
CarNow’s growing list of messaging integrations includes Invite, Trade Tool , Facebook, OfferUp, ABC, Google Analytics, CarWars, Impal, LotLinx, AutoTrader, WhatsApp, Google Inventory, Facebook Inventory, and YouTube. The platform also includes click-to-text and video chat functionalities.
Our agents are fully trained to utilize your own online service scheduling tools and programs to directly schedule service appointments with your customers.
The CarNow platform’s rich content offerings include virtual brochures, vehicle comparisons, e-business cards, YouTube links, and finance application solutions.
Easily communicate with your customers on the go with CarNow’s mobile app available on the App Store and Google Play.