THE ONLY ROAD TO REAL-TIME.
The Real-Time Messaging™ platform combines CarNow’s best online engagement chat tools with a suite of conversational commerce calls to action that delivers a higher volume of qualified shoppers and helps dealers meet the specific needs of customers.
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LIVE HELP NEEDED!
Assisting Agents to Close Deals
Your selling agents can capitalize on qualified, in-the-moment prospects by activating a notification that prompts and prepares a manager to enter the conversation at just the right moment – anytime, anywhere, and on any device.
LIVE CONVERSATIONAL CALLS-TO-ACTION (CTAS)
Engage Customers with Personalized Communications
Using natural language responses, move clients through critical steps of the car-buying journey, including scheduling a test drive, valuing a trade-in, pre-qualifying for credit, and getting an e-price.
COMPREHENSIVE MESSAGING INTEGRATIONS
Messaging Made Easy
CarNow’s growing list of messaging integrations includes Invite, Facebook, Apple Messages for Business, Google Analytics, CarWars, Impal, LotLinx, Trade, AutoTrader, WhatsApp, Google Inventory (excluding Mazda), Facebook Inventory, and YouTube. The platform also includes click-to-text and video chat functionalities.
DIRECT SERVICE SCHEDULING
Seamless Service Booking Experiences
CarNow’s agents are fully trained to utilize your online service scheduling tools and programs to directly schedule service appointments with your customers.
RICH CONTENT
Engage Customers with Immersive Content
The CarNow platform’s rich content offerings include virtual brochures, vehicle comparisons, e-business cards, YouTube links, and finance application solutions.
